Allen College Student Billing and Collection Process
Students are required to complete a Student Financial Responsibility Agreement when they are first registered for classes.
Registration for classes creates a financial obligation by the registrant to pay tuition and fees while constituting an understanding and acceptance of this responsibility. Any outstanding financial obligations to Allen College, either on student tuition accounts or institutional loans, must be in good standing and/or paid in full in order to be considered for readmission to Allen College.
Students are expected to have made the necessary financial arrangements prior to enrolling for classes. Please apply for financial aid as soon as possible after October 1. If a student does not qualify for financial aid or if there is a balance after financial aid is applied to the student's account, the student should pursue financing from outside sources such as family or local lending institutions. Students who fail to make arrangements in advance of the semester are responsible for making all payments due while a financial aid application is in process.
Electronic Student Statements
Tuition, fees, and other authorized charges for the semester are billed and available electronically through My Pulse approximately two weeks before classes begin and will be available by 5:00 PM on the 15th of the month that classes begin. Charges are due February 1, for spring, June 1 for summer, and September 1 for fall semesters. It is the student's responsibility to review their account monthly for any outstanding account balance. A $20 late fee will be assessed if payment is not received by the 15th of the month in which payment is due. Failure to review electronic bills through My Pulse is not an acceptable reason for not making a payment when due.
Payment Instructions & Due Dates
Students are encouraged to use the secure online credit card payment option available on My Pulse student portal, where Visa, MasterCard, Discover, and American Express cards are accepted. Credit card payments may also be made by calling the Student Financial Services Office at (319) 226-2514. Check payments may be mailed to Allen College, Attn: Student Financial Services, 1825 Logan Avenue, Waterloo, Iowa, 50703. Students may make cash, credit card or check payments on campus at the Allen College Student Financial Services Office.
Payment is due in full by February 1 for spring, June 1, for summer, and September 1 for fall semesters unless a deferred payment plan has been approved. If a deferred payment plan has been approved, the minimum balance stated on the deferred payment agreement is due by the 1st of each month. Contact the Allen College Student Financial Services Office prior to the delinquent date to arrange for a deferred payment plan.
If the total balance or minimum balance due is not paid by the due date the bill is considered delinquent. A fee of $20 per month will be assessed to all delinquent bills not paid by the 15th and will be assessed monthly thereafter until the bill is paid in full. Students with delinquent bills or institutional loans will not be allowed to register for subsequent semesters nor will they receive grades, certificates, diplomas or other student services.
Deferred Payment Plan
Allen College offers a deferred payment plan for tuition, fees, and other authorized charges less financial aid credited to an account if applicable. The deferred payment plan allows a student to make three monthly installments. The student must request deferred payment approval from the Allen College Student Financial Services Office prior to the first billing due date of the semester. There is a non-refundable deferred payment fee for processing the deferred payment plan of $15 per semester. Failure to make timely payments will result in revocation of the privilege to pay in installments, and the outstanding balance becomes due immediately and will be subject to a $20 late fee.
Arrangements may be considered for students who withdraw and cannot pay their account balance in full. They should pursue financing from outside sources such as family, friends, or a lending institution.
In order to avoid referring the account to a collection agency, Allen College will, as a last resort, accept monthly payments. The minimum monthly payment is 20% of the total balance, but not less than $50 and the balance must be paid in full within six months. A written agreement must be signed and dated. Missing a single payment is grounds for cancellation of the arrangements and referral to a collection agency. These arrangements may not be a cure for the delinquency and Allen College transcripts may still be held until the outstanding balance is paid in full.
Refunds that are a result of dropping courses will be issued per the guidelines outlined in the student handbook.
Refund checks will be processed weekly for students with a credit account balance resulting from financial aid payments, scholarships, or adjustments to tuition and/or fees. Refunds are mailed to the student's billing address on file with the Office of Enrollment Management. PLUS loan refunds will be mailed to the parent originating the loan unless written authorization releasing the funds to the student has been made and is on file in the Student Financial Services Office.
Allen College will hold credit balances in order to assist students in managing their funds for the remainder of the academic year if the student makes this request in writing. Students have the right to rescind this authorization at any time and request that credit balance funds be disbursed.
Student loan payment progress is reported to Allen College by various agencies. Allen College is required by law to contact and make collection efforts for any student loans incurred while at Allen College. Your payments directly relate to the future availability of loans for future students. Therefore, we make every effort to help you keep your loan current.
Student loans are NOT dischargeable or forgivable under bankruptcy. Once the bankruptcy has been completed, your loans will be placed into repayment. Your loan will be an outstanding debt until it is paid.
Any student that has an outstanding balance whether it is an account receivable, an institutional loan, or an adjustment to financial aid balance will be responsible for any additional costs incurred by Allen College associated with the collection of that balance. This includes but is not limited to collection agency fees, litigation costs, attorney fees, etc.