Bills:

• A bill is created when a student is registered for classes. This creates a financial obligation by the registrant to pay tuition and fees while constituting an understanding and acceptance of this responsibility.
• A bill may also be created when a student withdraws from classes. Refund and Repayment Policy.
• Allen College does not send bills in any form.
• Bills (statements) may be accessed through student's My Pulse accounts under My Billing & Payments and then select on Touchnet.
• Tuition, fees, and other authorized charges for the semester are available a minimum of one week before classes begin.

Due Dates:

• Fall semester: September 15
• Spring semester: February 15
• Summer semesters: June 15 (except new ASR students' payments are due August 15)
• Late Fees: A fee of $20 per month will be assessed if payment is not received in full by the due date. 

Billing Holds:

• Students are placed on a billing hold due to a past due balance. 
• Billing holds may prevent you from getting transcripts, registering for classes, being blocked from class in future semesters and may not be able to access grades.
• Any outstanding financial obligations to Allen College, either on student tuition accounts or institutional loans, must be in good standing and/or paid in full in order to be considered for readmission to Allen College.

Collection Efforts:

Any student that has a past due bill or past due payment on a McElroy institutional loan will be submitted to a collection agency and will be responsible for any additional costs incurred by Allen College associated with the collection of that balance. This includes but is not limited to collection agency fees, litigation costs, attorney fees, etc.

Payment Options

Allen College does not accept cash payments.

Credit Card:

• Credit/Debit card payments will incur a bank processing fee of 2.95%, with a $3 minimum.
• Students can set up Authorized Users (parents, spouse, etc.) to view and make payments in the student's billing portal.
• Students are able to make credit/debit card payments in My Billing & Payments option of your My Pulse student portal.

E-Check/Check:

• Payments may be mailed to:
  Allen College
  Attn: Student Financial Services
  1825 Logan Avenue
  Waterloo, IA 50703
• Check payments will also be accepted in person by Student Financial Services located in Barrett Forum.
• Students are able to make bank account ACH payments (avoiding the bank processing fee) in My Billing & Payments option of your My Pulse student portal.
• Students can set up Authorized Users (parents, spouse, etc.) to view and make payments in the student's billing portal.

Payment Plan (Payment Plan Policy Plan):

• The Plan: The payment plan allows a student to make three-four monthly installments, giving the student more time to pay with smaller installments. The payment plan is for tuition, fees and other authorized charges less financial aid credited to an account if applicable.
• Fee: A $15 non-refundable administrative charge per semester will be assessed for use of the payment plan option.
• Process: Students must enroll in the payment plan option from the student portal. Payment plans will be available to qualified students via their My Pulse student portal each semester 3 weeks prior to term start and up to seven days after. Call (319) 226-2003 or email studentaccounts@allencollege.edu for assistance.
• Failure to make timely payments may result in the revocation of the privilege to pay in installments.
• Late Fees: A fee of $20 per month will be assessed on each missed or late payment if not received in full by the payment plan due date. 
  

A refund is issued when a student's account has a credit balance, meaning payments, financial aid, scholarships, or account adjustments exceed the amount owed on the student's bill.

Refund Processing

• Refunds are processed weekly.

Direct Deposit (Recommended)

• Students may enroll in direct deposit through the My Pulse Portal/TouchNet billing portal.
• Direct deposit allows students to receive their refund within 3-5 business days after processing.

Paper Check

• Students who are not enrolled in direct deposit will have a refund check mailed to the billing address on file.
• Mailed refund checks are typically received within 7-10 business days after processing.

PLUS Loan Refunds

• Refunds resulting from a Parent PLUS Loan are mailed to the parent borrower who originated the loan.
• Funds may be released to the student only if written authorization from the parent borrower is on file with the Student Financial Services Office.

To update your billing address, please contact the Student Financial Services Office:

• Phone: (319) 226-2003
• Email: StudentAccounts@allencollege.edu

Federal Loan Credit Balance Authorization

Allen College allows students to authorize the College to hold federal loan credit balance funds to help manage educational expenses throughout the remainder of the academic year.

• This authorization must be submitted in writing to StudentAccounts@allencollege.edu.
• Students may cancel this authorization at any time by submitting a written request to the College via email to StudentAccounts@allencollege.edu and may request disbursement of any remaining credit balance funds.

If you have questions regarding your student account refund, please contact the Student Financial Services Office at (319) 226-2003.

The 1098-T is a tax form that eligible educational institutions generate to report for each students' payments (including loans) made and scholarships, grants or other applicable payments they received for qualified tuition and fees.

• Allen College generates a 1098-T for each eligible student.
• The 1098-T is available no later than January 31 for the previous year.
• The 1098-T form can be accessible in your “My Pulse” account, under My Billing & Payments and then Touchnet.

The student contacts the Registrar's Office to withdraw from Allen College. Refer to the Refund and Repayment Policy and the Withdrawal Policy. The student should also contact the Financial Aid Office to discuss financial implications of withdrawing. 

• Withdrawing from Allen College may result in a refund or a student bill, even if the bill had previously been considered paid in full. 
• Arrangements may be considered for students who withdraw and cannot pay their student bill in full. Students should pursue financing from outside sources such as family, friends, or a lending institution.
  
• To prevent your account from going to a collection agency, Allen College will, as a last resort, accept monthly payments. A written agreement must be signed and dated. Missing a single payment is grounds for cancellation of the arrangements and referral to a collection agency. These arrangements may not be a cure for the delinquency and Allen College transcripts may still be held until the outstanding balance is paid in full.

Refund Dates